Head of Business Solutions

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Date: May 2, 2024

Location: Savalalo, WS

Company: Digicel Pacific

Talofa lava,


At Digicel, we are looking for dynamic people to join our growing team. This fantastic opportunity is available and if you can operate effectively in a fast-paced digital industry and meet the desired requirements; then we would like to hear from you.

The Head of Business Solutions is to manage long-term relationships with corporate customers, connecting with key business executives, stakeholders and influencers.  Generates revenue by developing new ICT products and services to existing and potential Corporate Customers.


Core responsibilities:

  • Manage technical pre-sales function and oversee the overall sales process;
  • Manage Debt Collection;
  • Advise key personnel regarding government contacts and other business partners;
  • Assist, coordinate and maintain business relationship with all Government and Corporate customers;
  • Manage Government and Corporate customers issues and resolution;
  • Lead the Sales team in winning new businesses & customers to grow market share;
  • Ensure on time and accurate reporting to Digicel Samoa Limited CEO;
  • Develop and manage the Business Solution sales pipeline; and
  • Develop, implement and manage service delivery timeframes.

Academic qualifications and/or experience required for this role:

  • Bachelor’s Degree in Business Management or ICT related field;
  • Minimum of 5 years’ experience providing technical support in a customer focused environment
  • Minimum of 5 years in executive management role.
  • ICT experience an advantage


Skills required for this role

  • People Person
  • Excellent Written and Oral Communication Skills
  • Strong Communication skills, confident and persuasive
  • Data analysis & exploration
  • Results and service excellence driven
  • Change management & process improvement
  • Building Effective Relationships with key internal employees & leaders.
  • Professional Ethos, Commitment and Decision Making

Visit Success Factor’s Careers Page to express your interest for this role no later than 5pm, Friday 14th July 2023. All applications must be attached with a cover letter, most recent resume, referee details and copies of required qualifications. Should you have any queries, please direct this to Bureieta Leauga via email Leopold.Leauga@digicelpacific.com    


Digicel Samoa Limited is an Equal Opportunity Employer.

Job Segment: Pre-Sales, Technical Support, Data Analyst, Business Process, Change Management, Sales, Technology, Data, Management

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