IT System Administrator

At Digicel Pacific, we’re on the lookout for dynamic individuals to join our expanding team. If you thrive in a fast-paced telecommunications environment and meet the desired qualifications, we’d love to hear from you! 

We are currently seeking a highly motivated IT Systems Administrator to join our Information Technology Team at the Khalsa office, reporting to the Head of IT Infrastructure. This is an exciting opportunity to be part of our growth and innovation!

This role is responsible for providing day‑to‑day O&M support and leading project implementation across all IT Infrastructure environments for Digicel Pacific Hub Markets. It requires close collaboration with various IT Infrastructure teams across the Pacific to deliver both operational support and project-related tasks specific to IT Infrastructure.

Core responsibilities:  

• VMware V-Sphere and Vxrail Environment
• Storage Systems (Dell, EMC, Hitachi, etc.) and FC Switches
• Backup Servers, backup Application & EMC Data Domain Etc.
• HPE, Dell and other Physical Servers
• SolarWinds and Other Monitoring Systems
• Dell, HPE & other Tape Libraries
• Data Centre Maintenance & Compliance management
•  IT infrastructure project management, regular & effective reporting
• Monitoring Systems, SolarWinds NPM, VMManager, SAM, HPE OneView, Dell ESRS and Enterprise manager.
• Configuration and maintenance of all Storage, FC Switches and Backup Infrastructure as per policies for Digicel Pacific.
• Monitoring and regular reporting on overall support status for all of the above environments mentioned above, including
• Development, maintenance and ownership of policies and procedures pertaining to best practice administration and operations of the VMWare, Storage and Backup Environment in Digicel Pacific Group.
• Ownership of policies and procedures pertaining to best practice administration and operations of the Backup Systems.
• Assisting with the implementation and integration of other IT and Business projects defined by IT department & provide support to cross functional teams as required.

Academic qualifications, Experience & Skills required for this role:

• Strong knowledge and extensive experience in IT Infrastructure and Data Centre operations.
• Proven hands-on experience with hardware, software, and networking.
• In-depth knowledge of O365, OneLogin, Proofpoint, Mailmeter, printers, CCTV, access management, IT helpdesk systems, and cybersecurity-related applications.
• Proactive, self‑motivated, action‑oriented, and consistently punctual with task completion and follow‑ups.
• Skilled in-service management, including prompt response, diagnosis, and resolution of application issues in line with agreed service levels.
• Strong troubleshooting capabilities—expert in problem analysis, resolution, and overall issue management.
• Competent in data analysis, identifying trends, exceptions, and performance variations to enhance system performance and process efficiency.
• Good reporting skills, with the ability to provide regular updates on system performance, major issues, and resolution progress against agreed service levels.
• Excellent communication skills, with the ability to effectively engage both technical and non‑technical stakeholders, including application vendors, Digicel distributors, and Digicel management.

Why Join Us?

We foster an innovative work culture that encourages fresh ideas, offering a competitive compensation package with benefits like medical and life insurance, a mobile handset, call credit, staff Unwired internet & Sky Pacific plans, study leave, a recharge day for relaxation, and many more exciting perks for the right candidate!

Think you’re the perfect fit? Don’t miss out - click "Apply Now" by 5pm on Sunday, 15 March 2026! Be sure to attach your cover letter, the latest version of your resume, referee details, and copies of your required qualifications. Ready to join the team? We can’t wait to hear from you!

Note: We’re only accepting online applications - no hard copies or emails will be considered.

Digicel Central Resources (Fiji) Limited is an Equal Opportunity Employer