NOC Engineer

At Digicel Pacific, we’re on the lookout for dynamic individuals to join our expanding team. If you thrive in a fast-paced telecommunications environment and meet the desired qualifications, we’d love to hear from you!

We are currently seeking a highly motivated application for the position of NOC Engineer based at the Khalsa office, reporting to the NOC Manager.

The selected candidate will be responsible for supporting remote monitoring and managing all network nodes.

Main Duties/ Responsibilities

• Monitor & provide first and second level support for the entire Digicel Pacific network 24/7, allowing a NOC Engineer to work with relevant teams in quickly fixing network issues before they have a major impact on customers.
• One of the main objectives of the job is to continuously maintain the efficient operation of the Digicel Pacific (PNG and Fiji Hub) network by monitoring, acknowledging and investigating all faults which occur on the network. First and second line support is provided for all network nodes (local & international), internal customers and external customers.
• Complete network monitoring, analysis, reporting and level 1 and 2 troubleshooting for Digicel markets in PNG, Fiji, Nauru, Vanuatu, Tonga and Samoa.
• Financial and administration support for Fiji market (Technical Operations).

Academic qualifications, experience and skills required for this role

• Qualification or Professional Certification in Electrical/Electronic Engineering or Information System or Computer Science or Tertiary Level Physics/Mathematics or IT or Networking or Routing/Switching or similar fields.
• Knowledge and experience in networking, CS, IS, IT, ICT, telecommunications and power systems. It is important to have some experience in the telecommunications sector and experience in dealing with a diverse customer base.
• Consistently meet daily work requirements (including customer support, 1st level technical support, and response time and company SLA’s).

• Enthusiastic.
• Good communication skills
• Professional.
• Reliable.
• Able to handle a high-volume workload.

Why Join Us?

We foster an innovative work culture that encourages fresh ideas, offering a competitive compensation package with benefits like medical and life insurance, a mobile handset, call credit, staff Unwired internet & Sky Pacific plans, study leave, a recharge day for relaxation, and many more exciting perks for the right candidate!

Think you’re the perfect fit? Don’t miss out—click "Apply Now" by 5pm on Sunday 13th April 2025. Be sure to attach your cover letter, the latest version of your resume, referee details, and copies of your required qualifications. Ready to join the team? We can’t wait to hear from you!

Note: We’re only accepting online applications—no hard copies or emails will be considered.

Digicel Central Resources Fiji (PTE) Limited is an Equal Opportunity Employer