Business Risk Analyst

This role will responsible to identify and minimize fraud & risks to Digicel while making sure that the company's revenue streams are accurately recorded and also responsible for executing monthly interconnect and third-party account reconciliations, keeping an eye on revenue assurance and fraud controls, and creating new checks and procedures to prevent and stop revenue leakage. The overall goal is to uphold and provide revenue assurance, business assurance, and regulatory compliance, protect the business' revenue and profitability and deliver reliable information to assist the organization in informed decisions. Successful candidate will also managing an extensive risk register and planning frequent stakeholder meetings to update everyone on company progress.

Core Responsibilities:

• Ensure that all Revenue Assurance and Fraud controls are maintained within the acceptable tolerance level and risk appetite for all revenue lines, such as GSM (Postpaid & Prepaid), ICT, MFS, and Home & Entertainment.
• Carrying out monthly interconnect and third-party account reconciliations. Reviewing and confirming the transactions between the business and the third-party accounts, locating discrepancies, and promptly and accurately addressing them before payments are released.
• Responsible for assuring the correctness of Revenue reports, working with cross-functional teams to guarantee consistency across all reports, and conducting rigorous data analysis to find patterns, trends, and anomalies in the data.
• Accountable for examining all products, promotions and new services to make sure they adhere to business requirements and are built correctly as per the specifications before they are released into the market.
• Effective stakeholder communication, cross-functional cooperation, and proactive risk assessment and management are daily functions.
• Creating consistent reports to assist the organization's ability to make intelligent data-driven decisions. This involves gathering and evaluating data, putting together daily/weekly operational and monthly management reports, and clearly and coherently presenting the information to technical and non-technical personnel.
• Accountable for keeping an extensive risk record up to date and keeping an eye out for emerging market frauds and technological advancements that could lead to risks within the telecommunication ecosystem. To do this, prospective risks must be identified, suitable controls must be developed to reduce those risks, and the effectiveness of those controls must be monitored and tested.

Academic qualifications, experience and skills required for this role:

Bachelor's degree in "Computer Science and Information Systems," "Accounting and Finance," or "Telecommunications," or possess a minimum of two years of experience in revenue assurance, fraud management, or a closely related field working with strong functional skills.