DWH & MIS Engineer

This role will report to HOD DWH & MIS. Role will be responsible for supporting DWH & MIS operation, projects & program implementation for Digicel Pacific Markets. The role involves working closely with the various cross functional teams across Pacific Group, vendors/suppliers to maintain an effective DWH & MIS operation & implementation of the IT projects, programs and strategies as per the direction & strategy from IT department aligned with organization goal & directives.

Core Responsibilities:

• Responsible for supporting DWH & MIS operation to ensure the accurate and timely delivery of business reports & KPIs
• Involve in planning, coordinating, designing, scheduling, and deploying data warehouse, MIS & analytics related projects & initiatives as per IT strategy & Business objectives.
• Support in O&M of DWH & MIS setup including Development, Monitors and maintains ETL processes, Reporting Applications, Databases and other applications/system involved in setup
• Maintaining 99.8% uptime for DWH Platform (ODI, OBIEE & Databases)
• Managing Changes, Incidents, RCA, Problems as applicable
• Support in upgrade & patching of the system to keep up to date & align with security compliances
• Regular interactions with cross functional business stakeholders to understand current & upcoming business reporting requirements and provide an effective & automated reporting solution to bring efficiency for in business operation
• Provide day to day ADHOC reporting requirements with in SLAs
• Maintaining applications as per Telstra security guidelines & supporting audits
• Keep track of all the Operational tasks, projects/initiates and day to day action items

Academic qualifications, experience and skills required for this role:

• Professional Degree with 3+ Years of IT Industry Experience