Mobile Financial Services Distribution Lead

At Digicel Pacific, we’re on the lookout for dynamic individuals to join our expanding team. If you thrive in a fast-paced telecommunications environment and meet the desired qualifications, we’d love to hear from you!

We are currently seeking a highly motivated MFS Distribution Lead to join our Products Financial Service Team at the Nabua office, reporting to the Head of Mobile Financial Services. This is an exciting opportunity to be part of our growth and innovation!

The MFS Distribution Lead Hub role will focus and support the country MFS Distribution Leads on growing and supporting the mobile money operations by acquiring agents, merchants and billers. The role requires maintaining good relationship with the external stakeholders on an ongoing basis and supporting both the MFS team and wider Digicel team including Compliance, Marketing, Retail, Legal and Technical who are based locally and internationally.

Main Duties / Responsibilities:

• In liaison with Regional MFS Head and Markets MFS Leads and Commercial Heads, develop and communicate program vision and plan to reporting lines/ Market
• Main point of contact for all MFS Distribution related customers
• Partnership network development to efficiently serve the operation across the MFS footprint
• Responsible for the B2B related activities such as Contract Management, Accounts Management etc.
• Develop a clear understanding of the entire Digicel Business and Mobile Financial Services
• Perform quality inspections and audits on all aspects of the MFS Channel.
• Provide structure and timely recommendations verbal or written to Management
• Compile reports and updates as and when required by Management
• Work with Retail to ensure clients are supported
• Ensure MFS Channel adheres to the Business processes and procedures.
• Review current processes and implement changes to improve efficiency of the MFS Channel.

Academic qualifications and/or experience required for this role:

• Bachelor’s degree (advanced degree preferable)
• Proven track of success in managing commercial units
• Full understanding of the MFS importance / dynamics in the Market
• Capable of managing legal agreements
• Capable of delicately managing big business entities whilst maximizing company’s interest
• Excellent verbal, analytical and communication skills.
• Good time management and planning capability 
• You are open-minded, passionate and the way you work energizes others. You are committed to the timely delivery of a job well done. You behave with integrity and transparency

Why Join Us?

We foster an innovative work culture that encourages fresh ideas, offering a competitive compensation package with benefits like medical and life insurance, a mobile handset, call credit, staff Unwired internet & Sky Pacific plans, study leave, a recharge day for relaxation, and many more exciting perks for the right candidate!

Think you’re the perfect fit? Don’t miss out—click "Apply Now" by 5pm on Sunday, April 13, 2025! Be sure to attach your cover letter, the latest version of your resume, referee details, and copies of your required qualifications. Ready to join the team? We can’t wait to hear from you!

Note: We’re only accepting online applications—no hard copies or emails will be considered.

Digicel (Fiji) Pte Limited is an Equal Opportunity Employer