Store Manager

At Digicel, we're bringing the future into the present, enriching the digital lives of every customer we serve. Our people are a direct reflection of our commitment to being the very best in delivering digital services, experiences and connectivity to our 6 markets in the South Pacific. Together, we can to do more, experience more, learn more, laugh more, make more, share more, listen more and play more.

Currently, we are looking for dynamic people to join our growing team. If you have the ability to operate effectively in a fast-paced telecommunications industry and meet the desired requirements then we would like to hear from you!

We are seeking to hire a highly motivated individual as a Store Manager based in Suva reporting to the Territory Manager.

Core Responsibilities:

• responsible for overall store management to achieve optimum sales.
• Develop strategies to expand store traffic and optimize profitability.
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
• Ensure high levels of customer’s satisfaction through excellent service.
• Drive revenue through new and innovative ideas to achieve set store targets.
• Ensure compliance with set procedures for sale and cash balancing.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards.
• Continuously coaching and developing to upskill store employees for high performance.
• Ensures availability of merchandise and services at all times and ordering stock as required.
• Address all customer complaints and staff grievances and escalate to your line manager.

Academic qualifications, Experience & Skill a required for this role:

• A tertiary qualification in business, sales or marketing is preferred but not essential;
• At least 3-4 years’ experience as a Store Manager in a mid to large organization.
• Prior experience in assisting with marketing new products or services
• Sound knowledge of retail store operations.
• Good communication and interpersonal skills
• Great customer service and problem-solving skills.
• Proven experience-leading teams with successful outcomes.
• Computer savvy, including proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.

Express your interest for the above role via Digicel’s Careers Page https://careers.digicelpacific.com/, no later than 5pm Saturday 10 February 2024. All applications must be attached with a cover letter, most recent resume, referee details and copies of required qualifications. Applicants must apply online via Digicel Website/Careers Page. Hard copy applications or applications sent via emails will not be accepted.

Digicel Fiji (PTE) Limited is an Equal Opportunity Employer