Carrier Coordinator and Product Tester

At Digicel Pacific, we’re on the lookout for dynamic individuals to join our expanding team. If you thrive in a fast-paced telecommunications environment and meet the desired qualifications, we’d love to hear from you!

We are currently seeking a highly motivated Carrier Coordinator & Product Tester to join our International Business – Carrier Services Team at the Khalsa Office reporting to the Head of International Business. This is an exciting opportunity to be part of our growth and innovation!

The Roaming Coordinator is primarily responsible for facilitating the implementation of roaming services between Digicel markets and international roaming partners. The role concentrates on delivery of new services and maintaining existing relationships to enhance inbound and outbound roaming revenue.

The position will require management of partners, vendors and internal Digicel teams ensure targets are achieved. The successful applicant will be an effective project manager with the ability to coordinate roaming testing activities between roaming partners and vendors.

Core responsibilities:  

• Coordinating and following up the process of technical (IREG) and billing (TADIG) roaming testing (Voice, Camel, GPRS & 3G).
• Performing IREG testing (Roaming Products) in order to support to IREG team.
• Maintenance of the roaming functionality through performance of the post launch testing to ensure roaming service availability.
• Management of test SIM cards, database & supporting SIM cards inventory process.
• Sending of updated AA14, IR21, and any other requests or queries to all roaming partners by mail, tracking the information spreading among roaming partners
• Providing support to front line staff in resolving roaming related customer queries.
• Coordinating roaming activities with NSS operation, Roaming Partners and clearing houses

Academic qualifications, Experience & Skills required for this role:

• Bachelor's degree but not mandatory or
• Equivalent in a relevant area of specialty.
• Understanding of Operator setup and operational details
• Understanding of GSM/ 3G and LTE networks.
• Knowledge of equipment operations and network standards.
• Ability to communicate internally, upward and cross functionally.
• Ability to diagnose and correct various systems and inter working problems.
• Knowledge of IP network design, Implementation & Operations.
• Knowledge of 3GPP recommendations of GSM/GPRS service & its protocols

Why Join Us?

We foster an innovative work culture that encourages fresh ideas, offering a competitive compensation package with benefits like medical and life insurance, a mobile handset, call credit, staff Unwired internet & Sky Pacific plans, study leave, a recharge day for relaxation, and many more exciting perks for the right candidate!

Think you’re the perfect fit? Don’t miss out - click "Apply Now" by 5pm on Sunday, November 15, 2026! Be sure to attach your cover letter, the latest version of your resume, referee details, and copies of your required qualifications. Ready to join the team? We can’t wait to hear from you!

Note: We’re only accepting online applications - no hard copies or emails will be considered.

Digicel Central Resources (Fiji) Limited is an Equal Opportunity Employer